Privacy Statement – AcuRelief

At AcuRelief, we are committed to protecting your privacy and ensuring the confidentiality of your personal and medical information. This privacy statement outlines how we collect, store, and use your data in compliance with legal and ethical standards.

Collection and Use of Personal Data
To provide you with the best possible care, we maintain a confidential client file. This file contains:

•   Notes on your health condition, medical history, and treatment progress.

• Details of examinations and treatments performed.

Information received from other healthcare providers (such as your general practitioner), but only with your explicit consent.

Confidentiality and Security
We take strict measures to safeguard your privacy, including:

•  Handling your personal and medical data with care and discretion.

• Ensuring that unauthorized persons do not have access to your records.Restricting file access to your treating practitioner, who is bound by a legal duty of confidentiality (professional secrecy).

Use of Your Data
Your data may be used for the following purposes:
To communicate with other healthcare providers when necessary for your treatment, but only with your explicit consent.

• To allow for observation or continuity of care in case of the practitioner’s absence.For anonymized peer review to maintain high standards of practice.

• For administrative purposes, such as invoicing and financial record-keeping.

If we need to use your data for any other purpose, we will first inform you and request your explicit consent.

Privacy Information on Invoices

If you receive an invoice for insurance reimbursement, it may include:

• Your name, address, and place of residence.
• Your customer number and/or date of birth.
• A description of the treatment (e.g., “Acupuncture Treatment 24104”).

Your Rights

• You have the right to access, correct, or request the deletion of your personal data.
• If your data is processed based on your consent, you may withdraw that consent at any time.
• You may request a copy of your file or ask for information to be transferred to another healthcare provider.

If you have any questions or concerns about our privacy policy, please feel free to contact us.!